Every request reviewed by a licensed therapist

Get Your ESA Letter Online from a Licensed Therapist

Complete a short evaluation. A licensed therapist in your state reviews it, and if approved your ESA letter is delivered within 24–48 hours.

Starting at $129 — no subscriptions, no hidden fees

Quick intake — letter within 24–48 hrs
190 licensed therapists nationwide
Money-back guarantee if not approved
Brandy Goins, LPCMatt Grammer, LPCC-SJessica Geide, LCSWKameron Taylor, LPC
Licensed clinician review
100% online · Real clinical evaluation
Woman relaxing at home with her emotional support dog

How it works

1

Complete evaluation

Short intake, 100% online

2

Licensed clinician review

A therapist in your state reviews your case

3

Download your ESA letter

Delivered to your dashboard within 24–48 hrs

Trusted Nationwide

Licensed therapists in all 50 states

Legally compliant ESA evaluations

HIPAA-secure platform

90-Second Eligibility Check

Do You Qualify for an ESA Letter?

Answer a few quick questions to see if you may qualify for an emotional support animal letter. A 90-second eligibility check — then a licensed clinician evaluates your case.

About 90 seconds·6 questions·No personal info required

Where your Emotional Support Animal letter applies

One ESA letter. Multiple protected situations under federal law.

Rental Housing
Fair Housing Act

Your landlord cannot deny housing, charge pet fees, or enforce breed/weight restrictions.

Campus Housing
FHA + Section 504

University no-pet dorms must make reasonable accommodations for your ESA.

Condos & HOAs
Fair Housing Act

HOA and condo no-pet rules cannot override your federal accommodation rights.

Workplace
ADA (case-by-case)

Employers may provide ESA accommodations under the ADA where feasible.

Note: Airlines are no longer required to accommodate ESAs as of January 2021 (DOT rule change).

The Process

Four steps to your legitimate Emotional Support Animal letter

A clinically compliant ESA evaluation process with licensed clinician review — not an instant quiz or rubber stamp.

1

Complete Assessment

Consent to HIPAA + telehealth terms, then complete a confidential clinical intake reviewed personally by your clinician.

2

Pay & Get Matched

Submit your one-time payment and a licensed clinician in your state is assigned to your case. Full refund if not approved. Some states require a brief live consult.

3

Clinician Review

A licensed clinician personally reviews your case and makes an independent clinical decision. This is a real evaluation — not every case is approved, and that's what makes the letter legitimate.

4

Get Your Letter

If approved, download your official ESA letter from your dashboard or receive it by email. If not approved, you receive a full refund — no questions asked.

Your Letter

Here's exactly what your landlord receives

Every letter is issued through Counseling Now, a licensed clinical practice. It cites federal law by section, is signed by a verifiably licensed clinician in your state, and includes a unique verification code your landlord can look up.

Counseling Now

1795 Alysheba Way Ste 7202, PMB 50499, Lexington, KY 40509 · verify@counselingnow.com

Re: Jamie Rivera

March 16, 2026

Clinical Recommendation for Emotional Support Animal

To Whom It May Concern,

I, Dr. Sarah Mitchell, am a licensed mental health professional licensed in the state of Texas (License #LPC-48291). I am writing on behalf of my client, Jamie Rivera, evaluated via HIPAA-compliant telehealth on March 15, 2026.

1

Based on my clinical evaluation, it is my professional opinion that Jamie Rivera has a mental or emotional disability as recognized under the Fair Housing Act (42 U.S.C. § 3604) and Section 504 of the Rehabilitation Act of 1973.

2

As a result of this disability, Jamie Rivera has a clinically established need for an Emotional Support Animal. The presence of their dog, Biscuit, provides essential emotional support that directly alleviates one or more identified symptoms of their mental health condition.

3

Under the Fair Housing Act (FHA) and Section 504 of the Rehabilitation Act of 1973, housing providers are required to provide reasonable accommodations to individuals with disabilities. I am requesting that Jamie Rivera be permitted to keep their Emotional Support Animal, Biscuit, in their residence as a reasonable accommodation. This animal is not a pet but a necessary component of the client's mental health treatment plan.

4

This accommodation is additionally supported by the Texas Fair Housing Act (Property Code, Chapter 301), which mirrors federal protections and is enforceable under state law.

5

This letter is valid for one year from the date of evaluation, through March 16, 2027. Should you have any questions, please contact our office at verify@counselingnow.com. The authenticity of this letter may be independently verified at esaletteronline.co/verify/ESA-2026-A7X9K.

6

Sincerely,

Dr. Sarah Mitchell

Licensed Professional Counselor

License #LPC-48291 · State of Texas

Issued pursuant to the Fair Housing Act (42 U.S.C. § 3604) · March 16, 20267
Delivered as a signed PDF
1

Signed by a verifiably licensed clinician

Full name, license type, number, and state — all independently verifiable.

2

Cites federal law by section

Fair Housing Act (42 U.S.C. § 3604) and Section 504 of the Rehabilitation Act.

3

Documents clinical need for your ESA

Establishes your animal provides essential emotional support that alleviates symptoms.

4

Formal reasonable accommodation demand

The legal language housing providers are required to respond to under federal law.

5

Includes your state's housing law

State-specific legal addendum so the letter carries both federal and local weight.

6

12-month validity with verification code

Landlords can verify at esaletteronline.co/verify that it's real and current.

7

Issued by Counseling Now

A licensed clinical practice — same standing as any letter from a therapist's office.

Full refund if your clinician doesn't approve your case.

Landlord Pushback?

Built to withstand scrutiny from day one

Some landlords and property managers use third-party pet screening services to challenge ESA letters. Our letters are specifically structured to hold up — because they're backed by real clinical evaluations, not instant approvals.

Verifiable clinician credentials

Every letter is signed by a clinician whose license can be independently verified through their state's licensing board. Third-party screening services check this first — and our letters pass.

Online verification portal

Each letter includes a unique verification code. Anyone — landlords, property managers, screening services — can verify the letter's authenticity, validity dates, and issuing clinician at esaletteronline.co/verify.

Proper legal citations

Our letters cite the Fair Housing Act and your state's specific housing law by section number. This is the language housing providers and their attorneys expect to see in a legitimate accommodation request.

Genuine therapeutic relationship

Every letter results from a documented clinical evaluation — not an instant quiz. HUD's 2020 guidance specifically allows landlords to reject letters from services with no real clinician involvement. Ours aren't those letters.

If your landlord pushes back: Under the Fair Housing Act, housing providers must engage in an "interactive process" when they receive a reasonable accommodation request. Refusing to do so — or denying a valid ESA letter — is a federal Fair Housing violation. If you experience pushback after receiving your letter, contact us and we'll help you understand your options.

From $129
All-inclusive flat fee
No hidden charges
100%
Refund if not approved
No questions asked
All 50
U.S. states covered
Clinician matched to yours
Licensed
Clinician review
Not a quiz or chatbot

Licensed Clinicians in All 50 States

We match you with a licensed mental health professional in your state. Every evaluation is conducted by a clinician licensed where you live.

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Active coverage

Click any state to learn about ESA laws and therapists in your area

ESA Letter
Matt Grammer, LPCC-S
KY Licensed · LPCC-S Supervisor
From the Founder

Built by a clinician who saw the problem firsthand.

I've been a licensed counselor for years. I kept seeing clients turned away by landlords holding invalid letters from online mills — letters that were never backed by a real clinical encounter. Those rejections cost people their housing.

I built ESA Letter Online because I wanted to do it right — with real clinical evaluations, structured DSM-5 documentation, and clinicians who actually take responsibility for what they sign.

"If you're going to do this for a client, do it so well that no landlord, no HOA, and no property manager can reasonably reject it."

Matt Grammer, LPCC-S
Licensed Professional Clinical Counselor – Supervisor
Kentucky License #164069 · Founder, ESA Letter Online

What clients are saying

Real evaluations. Real letters. Real housing results.

"My landlord was trying to charge me pet fees. Within 48 hours I had my letter and they had to back down immediately. Totally worth it."

S
Sarah M.
CA resident

"The whole process was quick and professional. My clinician was thorough and compassionate. Letter arrived in my email once the review was complete."

J
James T.
NY resident

"I was skeptical but this is legit. The clinician was licensed in Texas, knew the FHA law inside and out, and my property manager accepted the letter without question."

P
Priya K.
TX resident

Simple, Transparent Pricing

One flat fee. Full licensed clinician evaluation included.

ESA Letter — All Use Cases
From $129/ flat fee

Flat-rate clinical evaluation. No hidden fees. No upsells. Same licensed clinicians as higher-priced services.

  • Licensed clinician review of your case
  • Clinician licensed in your state
  • Instant PDF download upon approval
  • Valid for rentals, campus housing, condos & HOAs
  • Employer accommodation documentation included
  • 100% full refund if not approved
  • HIPAA-compliant & legally defensible

Full refund if denied. $179 for states with stricter requirements.

All 50 States Covered

ESA Letter Laws by State

Select your state to see local landlord rules, state-specific housing protections, and exactly how to get a legally valid letter.

All States A–Z

Clinicians are matched to your state license · FHA applies nationwide

Common Questions

Frequently Asked Questions

Everything you need to know about Emotional Support Animal letters, your rights, and our process.

Legally Defensible

Letters are backed by a real licensed clinician evaluation — the gold standard recognized by landlords and property managers.

HIPAA Compliant

All communications and records are encrypted and handled in strict accordance with federal privacy law.

State-Licensed Clinicians

Every clinician is matched to you based on their active license in your state of residence.