Contact & Support
Have a question about your evaluation, letter, or account? We're here to help.
Get in Touch
Email Support (fastest)
hello@esaletteronline.co
Our primary support channel — replies within 1 business day
Phone (voicemail only)
(502) 431-4024
We handle all support by email — please email hello@esaletteronline.co for the fastest response
Office
1169 Eastern Pkwy, Louisville, KY 40217
Telehealth-only — visits by appointment
Availability
Open 24 hours
Intake form accepts submissions anytime; most letters delivered in 1–2 business days
HIPAA Notice
Do not include PHI in contact forms
For clinical questions, log in to your dashboard